As an Attendant for the EE digital lab you are responsible for the safety and security of equipment and people in the lab. At all times be aware of common sense and safety issues. If at any time there is a safety or security risk, contact appropriate authorities immediately. Call the Lab Manager, enlist the help of another staff or faculty member, or in an emergency, call Campus police and/or 911.
There will often be time for you to work on personal things while on duty, but you will be expected to perform some productive tasks during your shift.
Primary Job duties:
SafetyYou are expected to set a good example for others by practicing safe and responsible behavior while on (and off) duty. It is your job to ensure that lab users do the same.
If a lab user is breaking lab rules or behaving in a way that endangers lab equipment or occupants, ask them to stop. If they continue the offensive behavior, ask them to leave and if necessary call for help. (Lab Manager, faculty member, or campus police). As always, food, drink and tobacco use is prohibited in all EE labs. Printing is limited to 10 pages per user. Use your judgement, if someone is taking unfair advantage of our liberal printing policy, please ask them to stop and/or report them to the Lab Manager.
If there is an emergency, call for help immediately. Call the Lab Manager, staff or faculty member, Campus Police and/or 911 as conditions warrant. The campus Police emergency number is 5555. Do not take a risk with anyone’s safety, better safe than sorry.
If something in the lab becomes dangerous to the occupants, evacuate in an orderly manner, close the door, and notify appropriate authorities.
SecurityWhile on duty you are responsible for the security of lab computers and equipment. When you arrive for your shift, look over the lab and make a mental note of what you see. As you get accustomed to this practice you will be able to notice quickly if something is missing or out of the ordinary. Keep a watchful eye and make sure nothing disappears during your shift. Before leaving you should look over the lab and make sure it is as you found it with no equipment missing or misplaced.
While working in the lab, position yourself at the lab station closest to the main door (the "Reference Node") and close all other doors. Notice who is coming and leaving and make eye contact if possible. You want others to know that you are paying attention.
No one is to remove equipment from the labs without specific permission from the Lab Manager, System Administrator or faculty member. “Borrowing” equipment, even for a short term is not allowed. The lab is open so that those who need to use the equipment can do so in the lab. Equipment is not to be loaned out. If there is an urgent need refer the party to the Lab Manager or other authority and explain that it is not your decision. Claiming to have permission is not good enough. I will not authorize removal of equipment without being there myself, putting it in writing, or notifying the lab attendant ahead of time. So if you haven't heard about it or the person the permission came from is not available, it's not ok to remove equipment from the lab. Feel free to refer the Borrower to this policy. Call someone if this ev er becomse a problem or if you're concerned for any reason.
In the event of a security problem, notify proper authorities immediately - Lab Manager, faculty member, Campus Police (x5555). Make a conscious effort to remember as much detail about the situation as possible. You will be asked for information about all aspects of the incident, so be alert. Above all, however, observe safety for yourself and others. Do not endanger yourself or others to stop a thief.
SupportLaboratory users often need help with computers or equipment. You are in the lab as a resource for those who need you. Be available to assist others in normal laboratory functions as best you can. If there is a problem beyond your abilities, help them find the assistance they need.
You are also expected to provide support to the Lab Manager and/or System Administrator. At times you will be asked to work on special projects as assigned during your shift. The Lab Manager will instruct you or leave a note for you near the posted schedule.
ServiceYou are expected to help do basic tasks with the lab equipment. You may need to refill the printer paper, change a toner cartridge, fix a paper jam, or similar tasks. Please be aware of these and other lab needs during your shift and be ready to assist.
If a piece of equipment is malfunctioning, please turn it off. Occasionally an instrument, computer monitor, or CPU will make strange noises or behave strangely. Even if the unit continues to function normally, turn it off anyway to avoid further damage. For example, if a fan goes bad in a computer and gets noisy, the computer may still work for a while until it overheats and causes expensive damage. So, if you or a lab user notice something that might be a problem, turn the machine off right away and report the problem on a trouble report. If practical, find the Lab Manager or System Administrator.
If there is an equipment malfunction, it is your responsibility to report it to the Lab Manager, or help the user submit their own trouble report.
You should offer basic troubleshooting assistance to help eliminate user error. If you are certain that it is an equipment malfunction, write it up on an Equipment Trouble Report form and make sure it gets to the Lab Manager (or System Administrator if it is a computer problem). Do not attempt an equipment repair yourself, no matter how qualified you may be. All repairs must go through the Lab Manager or System Administrator using an Equipment Trouble Report form.
Make sure the form is filled out in detail: Write your name and/or the users name so we can find you if there are any questions.Identify the equipment so there is no doubt about which machine is having trouble. Explain the problem in detail including the settings used and tasks attempted. If the repair tech doesn’t know exactly the circumstances under which the equipment failed, they may not be able to reproduce or fix the problem.
MaintenanceWhile you are on duty you should spend some time tidying up the lab.
When you arrive for your shift
When you are done with your shift
EmergencyIf there is an emergency (medical or otherwise), send for help immediately. Call the Lab Manager, staff or faculty member, campus police and/or 911 as conditions warrant. Campus Police emergency number is 5555, and they can dispatch all emergency services 24/7. Do not take a risk with anyone’s safety -- better safe than sorry.
In the event of a campus-wide emergency, notifications are sent out to appropriate campus authorities. It is highly recommended that you sign up for emergency text messaging through your Banner account. In this case you will be notified of extreme situations such as a lock-down, weather emergency, or other critical news. Follow instructions and ask lab occupants to do the same. Exercise good judgement with life safety as your first priority. Consult the campus emergency preparedness manual for more information.
Dangerous Equipment Problem(Fire, electrical hazard, etc.)
If a piece of equipment malfunctions and creates danger to itself or lab occupants, turn it off and/or unplug the unit’s power cord, but only if it is safe to do so. Call the Lab Manager to report the situation immediately. If the problem persists, evacuate the lab in an organized manner. If the problem creates a danger to occupants elsewhere in the building, eva cuate the lab and pull the fire alarm. Do not lock the lab. Call Campus Police at 5555 to report the situation. Seek out and communicate the situation to authorities when they arrive.
If you are able and feel that it is safe to do so, use a fire extinguisher or other proper means to rectify a situation like this. However, do not endanger yourself or others in the process, let the professionals handle any truly dangerous situation.
Fire AlarmDuring a fire drill or alarm, evacuate the lab in an organized manner and close the door behind you. Wait for the all-clear from proper authority before returning to the building and/or allowing anyone back in the Lab.
Security Problem(Theft, robbery, suspicious person/behavior, etc.)
In the event of a security problem, notify proper authorities immediately - Lab Manager, Faculty Member and/or Campus Police (call 5555). Make a conscious effort to remember as much detail about the situation and perpretrator as possible. You will be asked for information about all aspects of the incident, so be alert. Above all, however, observe safety for yourself and others. Do not endanger yourself or others to stop a thief.
Power OutageIn the event of a power outage in the lab, the computers are kept running by a UPS system. They do not run very long on the UPS before it runs out of power, so you need to turn everything off quickly. Help users save their work and shut the computers down. Wait for power to be restored before turning them back on. If the outage lasts more than a few minutes, ask users to leave and close the lab until power is restored.
Leaving the LabIn the unlikely event that you must leave the lab suddenly, ask everyone to leave and lock the door behind you. Do not leave the lab unattended unless it is a dire emergency.
Lab Worker Policies
Important Phone Numbers